by Kevin Brimhall | Mar 31, 2012 | Leadership
A Story of Employee Recognition My friend is Sales Director with a clothing company. He is a talented talker and entertains major clients on a regular basis. Last fall he was deputized while the CEO was on vacation and found an entry in his calendar that said...
by Kevin Brimhall | Jun 23, 2011 | Leadership
Henry has a decision to make. The disgruntled customer in front of him has a valid point. There has been a mix up on the part of Henry’s service team and things have not gone smoothly. It wasn’t the end of the world but the customer has already been...
by Kevin Brimhall | Sep 29, 2010 | Book Summaries, Leadership
The book’s subtitle is “A Leadership Fable” and it tells the story of a talented and fairly successful CEO who also runs terribly ineffective meetings, negatively impacting the business’ performance and results. Lencioni, best-selling author of...
by Kevin Brimhall | Jul 17, 2010 | Book Summaries, Organizational Excellence
The author’s subtitle to her book is "How to Create a Workplace You and Your Customers Love", and she addresses topics such as visioning, driving change, upping enthusiasm, and eliminating gossip. Emmerich’s premise is that there are actually...
by Kevin Brimhall | May 18, 2010 | Book Summaries, Leadership
Based on a five-year research project, Good to Great answers the question: "Can a good company become a great company and, if so, how?" In this book, Jim Collins teaches that companies can make the leap to outperform the market leaders. And although his Good...
