by Kevin Brimhall | Jul 8, 2016 | Leadership
Managers are struggling to find the time to have needed conversations with colleagues and direct reports. Ann Phillips, a senior consulting partner with The Ken Blanchard Companies, knows this firsthand. When training Blanchard’s Situational Leadership®...
by Kevin Brimhall | May 28, 2013 | Book Summaries, Leadership
I was excited when author, entrepreneur and fellow management consultant Greg Blencoe called and asked me to preview his new book, The Supermanager. The final product is a short story about an extremely successful manager who imparts his wisdom to a recent college...
by Kevin Brimhall | Oct 16, 2012 | Book Summaries, Organizational Excellence
In 1999, “First, Break All the Rules” became a best-seller. It was based on the results of The Gallup Organization combing through its database of more than 1 million employee and manager interviews to identify the elements most important to sustaining...
by Kevin Brimhall | Sep 21, 2012 | Leadership
Just because the boss’s name badge says "manager" doesn’t mean he’s a good leader. The lack of true leadership in the workplace creates an incredible opportunity for supervisors and their companies to set themselves apart. Find out what...
by Kevin Brimhall | Jun 23, 2011 | Leadership
Henry has a decision to make. The disgruntled customer in front of him has a valid point. There has been a mix up on the part of Henry’s service team and things have not gone smoothly. It wasn’t the end of the world but the customer has already been...
