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Deciding How to Decide

Deciding How to Decide

There are many skills/capabilities and characteristics that a person needs in order to be an effective manager. To me, any such list should include that a manager:  1. Consider the possibilities. Critical thinking skills are essential to turn things upside down and...
The Costs of Not Firing a Mediocre Employee

The Costs of Not Firing a Mediocre Employee

Great companies are built with average and above-average employees, not mediocre ones. Yet it’s astonishing how often managers postpone addressing, let alone firing, poor performers and troublesome employees. In exploring the reasons why CEOs fail in their own...
Authority and Power

Authority and Power

Have you ever observed two individuals of equal position, rank, and authority in an organization? One seems to accomplish everything successfully and with ease, while the other seems to always be “under the gun,” having a crisis and a difficult time. You...
Exploring Empathy as a Compassionate Leader

Exploring Empathy as a Compassionate Leader

In the high-powered corporate environment, the most celebrated attributes of leaders often include decisiveness, vision, and control. Recently, though, a quieter, more introspective quality is taking center stage: empathy. This shift towards compassionate leadership...