Deciding How to Decide
There are many skills/capabilities and characteristics that a person needs in order to be an effective manager. To me, any such list should include that a manager: 1. Consider the possibilities. Critical thinking skills are essential to turn things upside down and...
The Costs of Not Firing a Mediocre Employee
Great companies are built with average and above-average employees, not mediocre ones. Yet it's astonishing how often managers postpone addressing, let alone firing, poor performers and troublesome employees. In exploring the reasons why CEOs fail in their own jobs,...
Why Smart People Keep Making the Same Mistakes
We often pride ourselves on being logical, rational thinkers. We gather the facts, weigh the options, and make well-reasoned decisions. Yet despite this, we see a curious and persistent phenomenon: people—intelligent, experienced, thoughtful people—repeatedly making...
The Right Attitude is Key
Your attitude determines your success. Your attitude also affects the way others see you and the way you see others. There is an old story about a young man who was looking for a place to settle down. As he approached the outskirts of a small town, he encountered an...
Book Summary: “Coach-ability” by Kevin D. Wilde
Though I’ve been a business coach for nearly 20 years, I remain an enthusiastic student; always striving to improve. Coach-ability caught my eye because its intended audience is the “coachee” (person being coached) as opposed to the coach (person doing the coaching)....
You’re Part of a Team, Right?
Or is it Merely a Working Group? As children and teenagers most of us played on a team of some kind: sports or otherwise. Remember what it felt like to be part of a winning team or, alternatively, a losing team? Recall the elation you felt when your team won an...
Exploring Emotional Intelligence
Some of you may be quite familiar with the concept of emotional intelligence or emotional quotient (EQ) while others of you may have heard the terms but know little about them. Regardless of your level of knowledge or experience with emotional intelligence, here's a...
The Mindset and Behaviors of Building Trust
Let's look at a trust. Trust can be defined as a belief in the reliability, truth, ability or strength of someone or something. How do you define trust? Think for a moment and answer this question: What does trust mean to you? At the heart of any professional...
Authority and Power
Have you ever observed two individuals of equal position, rank, and authority in an organization? One seems to accomplish everything successfully and with ease, while the other seems to always be "under the gun," having a crisis and a difficult time. You are viewing...
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