by Kevin Brimhall | Jun 23, 2011 | Leadership
Henry has a decision to make. The disgruntled customer in front of him has a valid point. There has been a mix up on the part of Henry’s service team and things have not gone smoothly. It wasn’t the end of the world but the customer has already been...
by Kevin Brimhall | Jun 17, 2011 | Sales / Growth
I was at breakfast with a friend the other day and we were talking about networking and building our respective businesses. “I don’t think I’m threatening enough” he said. “Excuse me?” I wasn’t sure I heard him...
by Kevin Brimhall | Jan 2, 2011 | Motivation / Inspiration
Prior to the holidays I asked a friend of mine about his business. He told me that he’d had a pretty good year but felt frustrated. For the third year in a row, he had fallen short of his annual goals but felt complacent since he’s still doing okay...
by Kevin Brimhall | Sep 29, 2010 | Book Summaries, Leadership
The book’s subtitle is “A Leadership Fable” and it tells the story of a talented and fairly successful CEO who also runs terribly ineffective meetings, negatively impacting the business’ performance and results. Lencioni, best-selling author of...
by Kevin Brimhall | Jul 8, 2010 | Organizational Excellence
A few weeks ago, on a sweltering Sunday afternoon, my son decided that he wanted to sell lemonade. Not wanting to stifle his entrepreneurial spirit, I agreed to help…even though it was nearly 100 degrees outside and I was pretty comfortable inside in the air...
