by Kevin Brimhall | Jul 28, 2011 | Organizational Excellence
Do you want to fix the toaster or keep scraping the burnt part off the toast? It seems like a simple question, but hear me out. If we believe the premise that we get what we accept, the notion that we would continue to accept an unacceptable outcome rather than...
by Kevin Brimhall | Jul 23, 2011 | Book Summaries, Leadership
Author of another wonderful book: “What Got You Here Won’t Get You There,” Marshall Goldsmith writes here that a leader’s greatest challenge can be knowing when it’s time to step aside. And just as challenging is the often overlooked,...
by Kevin Brimhall | Jul 15, 2011 | Organizational Excellence
Collaboration is a way of energizing people to work and think together. It is the exploration of multiple options from various perspectives. Collaboration is the process of people thinking and working together to discover ways to solve problems; address complex or...
by Kevin Brimhall | Jul 7, 2011 | Organizational Excellence
Last month’s webinar addressed the topic of business sustainability and we felt it was appropriate to address that subject here as well. A recent survey published by Boston Consulting Group and MIT revealed that there is no single, established definition for...
by Kevin Brimhall | Jun 30, 2011 | Book Summaries, Organizational Excellence
Subtitled “Positive Ways to Deal with Negativity at Work,” this book is written by the author of another popular parable-based book entitled The Energy Bus. The No Complaining Rule is based on the premise that, when it comes to building a positive work...
by Kevin Brimhall | Jun 23, 2011 | Leadership
Henry has a decision to make. The disgruntled customer in front of him has a valid point. There has been a mix up on the part of Henry’s service team and things have not gone smoothly. It wasn’t the end of the world but the customer has already been...
by Kevin Brimhall | Jun 17, 2011 | Sales / Growth
I was at breakfast with a friend the other day and we were talking about networking and building our respective businesses. “I don’t think I’m threatening enough” he said. “Excuse me?” I wasn’t sure I heard him...
by Kevin Brimhall | Jun 10, 2011 | Personal Improvement
Have you ever found yourself with the proverbial “foot in your mouth” because of something you said? We all do that sometimes, and often in situations where we then feel foolish or embarrassed. Here are some great ways to filter your thoughts...
by Kevin Brimhall | May 26, 2011 | Book Summaries, Personal Improvement
A classic! What more can you say? The quintessential "working handbook on human relations," I can’t count how many times I have read or skimmed "How to Win Friends." Yet every time that I do, I learn something new and incredibly impactful to...
by Kevin Brimhall | May 17, 2011 | Organizational Excellence
Since at least the time of Plato and Socrates some 2400 years ago, mankind has been implored to "know thyself," in life and in business. Individually, this is often taken to mean knowing your strengths so you can leverage them and knowing your areas of...
