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Reflect Back and Plan Forward

The end of the year is always a great time to reflect back and plan ahead. Here are some great questions to springboard that thinking. Remember, you’re more likely to achieve something if you plan for it and write it down, so … get your pens ready! Here...

The Moment of Truth in Sales

Note: This resource is part of our Moving the Bar in Your Career and Your Life, a unique approach to professional development series: Building Enviable Customer Relationships. Click here to see the entire series. Moments of Truth: let’s use an Olympic athlete as...

7 Ways to Get Forward Momentum on Your Goals

You hear a lot of talk about the power that goal setting has on your ability to achieve success as you define it. There is no doubt that this is true, but it needs to go one step further. Having a goal setting process will not make you successful in itself. It is more...

Authority is Granted but Power is Earned

Successful leaders are individuals with high levels of personal power. Understanding the difference between personal power and granted authority is a significant distinction. Many people have the tendency to use the words authority and power interchangeably; however,...