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Deciding How to Decide

Deciding How to Decide

There are many skills/capabilities and characteristics that a person needs in order to be an effective manager. To me, any such list should include that a manager:  1. Consider the possibilities. Critical thinking skills are essential to turn things upside down and...
The Costs of Not Firing a Mediocre Employee

The Costs of Not Firing a Mediocre Employee

Great companies are built with average and above-average employees, not mediocre ones. Yet it’s astonishing how often managers postpone addressing, let alone firing, poor performers and troublesome employees. In exploring the reasons why CEOs fail in their own...
The Right Attitude is Key

The Right Attitude is Key

Your attitude determines your success. Your attitude also affects the way others see you and the way you see others. There is an old story about a young man who was looking for a place to settle down. As he approached the outskirts of a small town, he encountered an...
You’re Part of a Team, Right?

You’re Part of a Team, Right?

Or is it Merely a Working Group? As children and teenagers most of us played on a team of some kind: sports or otherwise. Remember what it felt like to be part of a winning team or, alternatively, a losing team? Recall the elation you felt when your team won an...
Exploring Emotional Intelligence

Exploring Emotional Intelligence

Some of you may be quite familiar with the concept of emotional intelligence or emotional quotient (EQ) while others of you may have heard the terms but know little about them. Regardless of your level of knowledge or experience with emotional intelligence,...
Authority and Power

Authority and Power

Have you ever observed two individuals of equal position, rank, and authority in an organization? One seems to accomplish everything successfully and with ease, while the other seems to always be “under the gun,” having a crisis and a difficult time. You...
Overcoming a Fear of Failure

Overcoming a Fear of Failure

In school we were asked to answer questions and take tests. Typically, there were right and wrong answers, passing and failing grades. Because we’re a product of our past experiences, we took this same framework into our adult experiences. We have goals and we...