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Learning to Say No

"No" is such a small word and yet so hard to say. Often we don’t want to say no, even when that’s the right thing to do because we don’t want to risk appearing unable, unappreciative, or disrespectful. We don’t always act as we know...

Leadership That Gets Results

In 2000, Daniel Goleman, best-selling author, leadership consultant, and a leading voice on the importance of emotional intelligence, wrote an article under the above title for the Harvard Business Review. He argued that many managers mistakenly assume that leadership...