by Kevin Brimhall | Oct 16, 2012 | Book Summaries, Organizational Excellence
In 1999, “First, Break All the Rules” became a best-seller. It was based on the results of The Gallup Organization combing through its database of more than 1 million employee and manager interviews to identify the elements most important to sustaining...
by Kevin Brimhall | Dec 19, 2011 | Book Summaries, Leadership
Delegating is an essential element of any manager’s job, and it frequently comes up as an area of question and frustration for my clients. When done properly, delegating provides real benefits for everyone involved. Done poorly, or not at all, it can make an...