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The Best Managers Are Leaders Too

Just because the boss’s name badge says "manager" doesn’t mean he’s a good leader. The lack of true leadership in the workplace creates an incredible opportunity for supervisors and their companies to set themselves apart. Find out what...

5 Principles of Effective Delegation

When you begin to think of yourself as a successful leader, you realize that there are more demands on your time than you can possibly fill. This is a common problem faced by many leaders. The solution to this challenge is developing a process of effective delegation....

Distributed vs. Centralized Leadership

Henry has a decision to make. The disgruntled customer in front of him has a valid point. There has been a mix up on the part of Henry’s service team and things have not gone smoothly. It wasn’t the end of the world but the customer has already been...