by Kevin Brimhall | Feb 18, 2019 | Leadership
According to several polls, over 50% of employees who quit their jobs cite the manager as the reason. People join an organization for several reasons, such as company culture, career opportunities, compensation, the mission of the organization and its reputation....
by Kevin Brimhall | Jul 23, 2013 | Organizational Excellence
Over the years we have had the privilege of working with many organizations and we have found that the culture of the organization sets the tone for performance excellence. Every organization has politics of some type; it doesn’t matter who you are....
by Kevin Brimhall | Mar 31, 2012 | Leadership
A Story of Employee Recognition My friend is Sales Director with a clothing company. He is a talented talker and entertains major clients on a regular basis. Last fall he was deputized while the CEO was on vacation and found an entry in his calendar that said...
by Kevin Brimhall | Jun 23, 2011 | Leadership
Henry has a decision to make. The disgruntled customer in front of him has a valid point. There has been a mix up on the part of Henry’s service team and things have not gone smoothly. It wasn’t the end of the world but the customer has already been...
by Kevin Brimhall | Mar 27, 2010 | Book Summaries, Organizational Excellence
Zapp! is not a recent book. In fact, it was written 21 years ago. But its concepts about employee empowerment hold up very well in today’s challenging work environment. Employee motivation is often a difficult idea to truly grasp, yet alone to influence and...
