by Kevin Brimhall | Dec 17, 2014 | Goals / Purpose
The end of the year is always a great time to reflect back and plan ahead. Here are some great questions to springboard that thinking. Remember, you’re more likely to achieve something if you plan for it and write it down, so … get your pens ready! Here...
by Kevin Brimhall | Jun 23, 2011 | Leadership
Henry has a decision to make. The disgruntled customer in front of him has a valid point. There has been a mix up on the part of Henry’s service team and things have not gone smoothly. It wasn’t the end of the world but the customer has already been...
by Kevin Brimhall | May 26, 2011 | Book Summaries, Personal Improvement
A classic! What more can you say? The quintessential "working handbook on human relations," I can’t count how many times I have read or skimmed "How to Win Friends." Yet every time that I do, I learn something new and incredibly impactful to...
by Kevin Brimhall | Apr 19, 2011 | Motivation / Inspiration
I once worked with the co-owner of a family-owned business who was struggling to accomplish the marketing and sales objectives that we had set out together in a plan. After failing to complete many of the tasks we had outlined in our previous meetings, I asked him two...
by Kevin Brimhall | Feb 16, 2011 | Motivation / Inspiration
What is "sandbagging"? Sandbagging is a term most often used in the game of golf. In golf it refers to players who either miss shots on purpose or outright cheat by turning in a higher score than they actually shot. This affects the handicap number that is...
