by Kevin Brimhall | Aug 25, 2016 | Organizational Excellence
I have more than a passing interest in all-things-Millennial, partly because my children are Generation Z, which is the generational cohort following the Millennials, and partly because Millennials are disrupting "business as usual" like a tidal wave....
by Kevin Brimhall | Jul 17, 2016 | Organizational Excellence
If you still believe that once a customer, always a customer – think again. Just because a customer used your service or bought your product once, doesn’t mean that they will continue to do so in the future. What are you doing to build a committed...
by Kevin Brimhall | Apr 27, 2016 | Organizational Excellence
The foundation of any successful planning process is the vision of the future and the ultimate purpose of the plan. The function of a leader in today’s rapidly changing world is to create and communicate to each person with their organization a vision which...
by Kevin Brimhall | Feb 26, 2016 | Organizational Excellence
All too often we assume that innovations get dreamt up in isolation, by brainiacs in the back office, far from the madding customer crowd. But that’s not the case with innovation-adept companies. They value listening. They welcome suggestions. They pounce...
by Kevin Brimhall | Feb 11, 2016 | Organizational Excellence
2015 proved to be a year of change in the talent management industry. Between the rise of assessment use to an increased focus on stress management and employee engagement, HR executives have become more of a critical piece to a growing company than ever before. This...
by Kevin Brimhall | Dec 2, 2015 | Organizational Excellence
Providing the right kind of recognition for employees, at the right time There is significant discourse in the country regarding the importance of employee performance. There is no doubt that it’s critical for the organization to reach its strategic goals. The...
