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The Value of Values

"Let us suppose that we were asked for one all-purpose bit of advice for management, one truth that we were able to distill from the excellent company’s research. We might be tempted to reply, ‘Figure out your value system.’ Decide what your...

5 Principles of Effective Delegation

When you begin to think of yourself as a successful leader, you realize that there are more demands on your time than you can possibly fill. This is a common problem faced by many leaders. The solution to this challenge is developing a process of effective delegation....

Distributed vs. Centralized Leadership

Henry has a decision to make. The disgruntled customer in front of him has a valid point. There has been a mix up on the part of Henry’s service team and things have not gone smoothly. It wasn’t the end of the world but the customer has already been...

The Strategy is Only the Beginning

The work performed at the top of an organization to create strategy and related goals is intended to influence behaviors that drive results throughout the entire organization. Unfortunately, it is not unusual for the primary impact of the strategic work to remain at...