by Kevin Brimhall | Mar 4, 2010 | Book Summaries, Organizational Excellence
Customers for Keeps. 8 Powerful Strategies to Turn Customers into Friends and Keep Them Forever is a very comprehensive book that compares customers to your friends, and how relating to customers as you would a good friend can result in more new and repeat business...
by Kevin Brimhall | Feb 24, 2010 | Personal Improvement
By changing how you think about your tasks, you can create a better return on investment for your time. Do you have more ‘to-dos’ than time in your day? Is lack of time preventing you from reaching more of your goals? If you had more time, what would it...
by Kevin Brimhall | Feb 16, 2010 | Motivation / Inspiration
The year was 2006. In April, my father died of prostate cancer after a very tough struggle, and I was having difficulty dealing with him being gone. He was only 70 years old. A month earlier, in March, Mildred, my favorite great-aunt, had also passed away. She was...
by Kevin Brimhall | Jan 25, 2010 | Leadership
It seems as though every business-related book, blog or speech these days is titled to emphasize the unique economic times that we are experiencing. Titles like: "Selling When the Economy Stinks", "Finding a Job in Turbulent Times", "Marketing...
by Kevin Brimhall | Jan 19, 2010 | Organizational Excellence
Harvey Mackay certainly knows what it takes to be successful. And like most successful people, he learned from other great leaders in the world, like Sam Walton of Walmart. Enjoy these words of wisdom from the largest employer in the world, taken from the writings of...
by Kevin Brimhall | Jan 7, 2010 | Book Summaries, Sales / Growth
This book has been on my reading list for awhile. Then, its recent endorsement by commercial real estate broker-extraordinaire Peter Pessetto prompted me to act. "Mr. Shmooze" is the story of a man who lives his life and performs as a salesperson with the...
by Kevin Brimhall | Dec 24, 2009 | General
In the hustle and bustle of the Holiday Season, remember to take time to give … give your time … give a smile … give away a parking space at the mall. It’s the little things that count! In that spirit of giving, here are a few of our favorite...
by Kevin Brimhall | Dec 16, 2009 | Organizational Excellence
In their book "First, Break All the Rules. What the World’s Greatest Managers Do Differently", authors Marcus Buckingham and Curt Coffman cover a lot of territory. One of the most interesting sections for me is their research regarding top performers....
by Kevin Brimhall | Nov 23, 2009 | Personal Improvement
There is a well-known axiom in business that "failure to plan is planning to fail." Well-known, and, all too often, honored in the reach. It is planning, in its many guises, that ultimately has the greatest impact on whether you finish a task or project on...
by Kevin Brimhall | Nov 12, 2009 | Book Summaries, Organizational Excellence
A business parable, Beans tells the story of a coffee bar in Seattle. The authors describe four essential ingredients for success that apply to companies of any size: start with passion, hire good people, make the buying experience personal, and maintain a good...
