by Kevin Brimhall | Feb 5, 2011 | Leadership
"I want to take my business to the next level. We need to grow by 40% this year and 150% over the next 3 years. But…" I heard this from a business owner just last week. His "but" was his concern that his staff wasn’t prepared to get it...
by Kevin Brimhall | Jan 27, 2011 | Sales / Growth
Do you remember the last time you went to a dealership to buy a car? Over the years, my experience never varies. I pull up at the dealership and a sales person literally runs over to my car and tackles me before I even get out. The sales person’s first question?...
by Kevin Brimhall | Jan 2, 2011 | Motivation / Inspiration
Prior to the holidays I asked a friend of mine about his business. He told me that he’d had a pretty good year but felt frustrated. For the third year in a row, he had fallen short of his annual goals but felt complacent since he’s still doing okay...
by Kevin Brimhall | Dec 13, 2010 | Book Summaries, Sales / Growth
You can’t see them – so how do you sell them? That’s the problem with services. In this classic field guide to modern marketing, Beckwith covers a lot of territory. Christened "a classic" by Swim With the Sharks author Harvey Mackay, this...
by Kevin Brimhall | Dec 4, 2010 | Leadership
It’s important to stay in touch with the topic of leadership in business. A wonderful source for me is my network at the Wharton School of Business, my alma mater. The professors and staff at Wharton do amazing work and I wanted to share with you an interesting...
by Kevin Brimhall | Nov 24, 2010 | Organizational Excellence
You’re out on the town with some good friends hoping to have a great dinner and a memorable evening. There’s a diner on the corner and a great Italian restaurant down the street. Which one do you choose? The Diner – Stick to the Basics Want a steak?...
by Kevin Brimhall | Nov 11, 2010 | Personal Improvement
Are you really where you want and need to be in your career and your life? It’s time for you to assess how 2010 has gone and how to make 2011 (and beyond) as successful as possible. Actually, any time is a great time to evaluate where you are versus your goals,...
by Kevin Brimhall | Nov 4, 2010 | Motivation / Inspiration
Ok, ready or not, I’d like to plant a tune and possibly even an image in your head: do you remember Cyndi Lauper’s hit "Girls Just Want to Have Fun!" from the early 1980s? The song is so upbeat and infectious that you can’t help but feel...
by Kevin Brimhall | Oct 26, 2010 | Book Summaries, Leadership
It seems strange, I realize, that a hospital would need to be healed. But that was the situation that existed a decade ago at Southeast Georgia Health System. Costs were out of line with revenues, employee morale was awful, doctors weren’t happy, and the...
by Kevin Brimhall | Oct 20, 2010 | Organizational Excellence
Note: This resource is part of our Moving the Bar in Your Career and Your Life, a unique approach to professional development series: Building Enviable Customer Relationships. Click here to see the entire series. Nancy complains, "Why can’t they get their...
