3 Ways to Deal with Whiny and Complaining Employees
Recently a client was telling me (complaining?) that a couple of her employees seemed to complain constantly. She felt that some of their complaints were valid but that the manner in which they voiced their issues were whiny and not constructive. That conversation...
The Happy Wanderer
A Story of Employee Recognition My friend is Sales Director with a clothing company. He is a talented talker and entertains major clients on a regular basis. Last fall he was deputized while the CEO was on vacation and found an entry in his calendar that said...
Debunking Multitasking Myths
10 Tips for Getting More Done. The term "multitasking" was originally used to describe computers' parallel processing abilities. In the late 1990s and early 2000s, the term began appearing on resumes as jobseekers restyled themselves into high-tech,...
In Cold Calling, Trust is Better than Selling
I'd like to introduce you to a radical new thought. In the old sales mindset, you've probably been trained to focus only on making the sale. You approach your cold calls with the idea of moving things towards a sales event. But think about what this does to your cold...
The Power of Listening: One Person’s Story
I was in the Providence, Rhode Island airport, waiting for my flight home. All day I had been craving a burger, so I stopped at a restaurant that looked like it served a good cheeseburger. As I went to sit down, I saw that there wasn't an empty table, so I wandered...
7 Steps for Effective Networking
Whether you're an introvert or an extrovert, feel like you have the gift of gab, or just don't know how to make small talk, networking know-how is very important for your business success. There is a notion in business that I believe most of us subscribe to that says...
Book Summary: “As a Man Thinketh” by James Allen
I struggled for a while with whether or not to write a summary of this classic literary essay for fear of not doing it justice. However, my desire to introduce this writing to others motivated me to proceed. This booklet, a seminal piece on the power of thought, is a...
Take Control of Your Future – Strategically
Over the years, businesses have embraced the fact that defining and having a strategic plan is an important component to long-term success. If you do not plan your direction, you cannot take control of your future. Many businesses are starting to be more aggressive in...
Why Businesses Succeed
If you search Google for "why businesses fail" you will get about 6.9 million results. Many of those articles will talk about the pitfalls and numerous reasons why businesses go out of business. Our stance is, instead of the focusing on what went wrong,...
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