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Personal Improvement : Top 10 Signs of Strength

Posted by kevinb on 11/20/08 (4964 reads)

Flash the Morse Code signal SOS and help is sure to come your way. Master these 10 signs of strength (SOS) and the help may be in the form of improved relationships, greater joy and connection with yourself, better self care and enhanced communication. All in all, quite a life raft!

Leadership : Leaders – Made Not Born

Posted by kevinb on 11/17/08 (3244 reads)

The popular thinking is that leaders are born that way, that it's in their DNA to be able to effectively lead others. It presumably holds, then, that if one does not possess certain personality traits or characteristics, then they're doomed to a life as a FOLLOWER. I believe, however, that we all possess the ability to lead, and that there is no set of traits and characteristics unique to "leaders". 

Organizational Excellence : Book Summary: "The Loyalty Effect. The Hidden Force Behind Growth, Profits, and Lasting Value", by Frederick F. Reichheld

Posted by kevinb on 11/11/08 (7503 reads)

A company can achieve superior profits and success with a focus on loyalty-based (LB) management. LB systems need to be aligned with all company functions and must be integrated with the company's basic business strategy (e.g., they cannot merely be an "add on" or a program). Reichheld writes that loyal customers are more profitable, providing benefits such as: 1) revenue growth (long time customers purchase more), 2) cost savings (they learn to be more efficient in their dealings with you), 3) referrals (who tend to be higher quality customers), and 4) price premiums (older customers are less price sensitive than new ones).

General : Demystifying Coaching

Posted by kevinb on 11/6/08 (3360 reads)

As prefaced last month, many people get confused by the role of a consultant versus that of a coach.

A consultant gives professional or expert advice. There are many types of consultants, but they typically have an expertise in a particular industry or specific field. A coach, on the other hand, often works with organizations and individuals to help them use more of their potential and achieve their desired results. These two roles bring important, yet different, benefits to companies and individuals. Let's take a closer look at coaching.

Motivation / Inspiration : A Favorite Story About Attitudes

Posted by kevinb on 11/1/08 (3268 reads)

Your attitudes determine your success. Your attitudes also affect the way you see others.

There is a story told about a young man who was looking for a place to settle down. As he approached the outskirts of a small town, he encountered an elderly man and asked him, "What kind of people live in that town?" "What kind of people lived in the last place you lived?" the old man responded. "They were selfish and unfriendly," replied the youth. "You'll find the same here," answered the old man. A few days later, another young traveler approached the same town and asked the same old man, "What types of people live in this town?" "What kind of people lived in the town you came from?" replied the old man. "They were honest, sincere, and friendly. I was sad to leave." "You'll find the same here," said the old man.

To a significant degree, your attitudes create the world you see. What world do you see?

-- Copyright @ Resource Associates Corporation


Organizational Excellence : How To Run An Excuse-Free Office

Posted by kevinb on 10/16/08 (2452 reads)

Is excuse-making a problem in your office?

Excuses are really just defense mechanisms because employees fear blame, embarrassment, reprimands, and firings. As a manager, it is your job to turn mistake-making into a learning experience for your employees.

Here are some suggestions to help you reduce the amount of excuse-making that goes on under your command:

Goals / Purpose : Book Summary: "The Compassionate Samurai", by Brian Klemmer

Posted by kevinb on 10/12/08 (9105 reads)

Brian Klemmer writes that, in life, there are two types of people. The first are those who are nice, good-hearted, and compassionate but can't make much happen. The other kind can make everything happen - they're the creators, the go-getters, and the aggressive producers in society. However, they're often self-centered, greedy, and unethical. Wouldn't it be great if you could make things happen in a really big way but not lose your integrity? The Compassionate Samurai will show you the way to produce extraordinary results in a dog-eat-dog world and still maintain the highest levels of ethics.

Organizational Excellence : Understanding Hiring And Retention Challenges

Posted by kevinb on 10/8/08 (3289 reads)

Our friends at Target Training International (TTI) are experts in understanding what organizations need to do to be sure you are attracting and retaining the right employees for your business.

TTI has found that employee brand is a hot topic and is important for attracting top talent and to be the employer of choice. Building a positive employee brand is not only important in recruiting new employees, but it is vital in retaining superior performers.


Motivation / Inspiration : The Definition of Success

Posted by kevinb on 10/3/08 (8193 reads)

Note: This resource is part of our Moving the Bar in Your Career and Your Life, a unique approach to professional development series: My 3 Ps: Passion, Purpose, Potential. Click here to see the entire series.

Almost everyone I know or can think of wants the same thing: Success. How about you? Could anyone not want to be successful? Well, there's been a lot written on the subject over the years, including some useful quotes:

  • Woody Allen opined that "Eighty percent of success is showing up."
  • The oft-quoted William Feather said that "Success seems to be largely a matter of hanging on after others have let go."
  • Someone else once said "The road to success is always under construction."
  • And Vince Lombardi, the immortal coach of the Green Bay Packers, noted that "The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack of will."

Goals / Purpose : Book Summary: "GO FOR NO! YES is the destination. NO is how you get there.", by Richard Fenton and Andrea Waltz

Posted by kevinb on 9/22/08 (11381 reads)

This book is an easy read and is intended for anyone who is striving for success. Told in a story format from the perspective of a salesperson, it tells of how he discovers that the way to success is to fail bigger and more often. "80% of most people never get past the intense desire to avoid any form of failure at all costs" and therefore do not realize their dream.

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